To ensure Jungle Jewels functions properly, please:
- ensure your mobile device has sufficient memory
- ensure your device is running the most recent version of its operating system
- close all other running applications,
- power off your device for a few minutes then relaunch the application.
If you are still experiencing problems after carrying out these troubleshooting tips, simply send an email to our support team by clicking on 'Submit A Request' which can be found in the top right corner of this page. Please include the following information in your email:
- the name and version/model of your mobile device
- your device's current operating system
- a detailed description of the problem you're experiencing.