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Questions

1) Why do I get 3 more cards even though my last card is a wild card or a color joker?

You can win the game with the wild card or a color joker as a last card. However, you must say “LAST CARD” by clicking on the button in the right lower corner immediately after playing your second to last card. Without clicking on this button with your last card on hand, the system will automatically add 3 cards to your hand.

2) How can I chat with the other players? This feature is currently broken and we are working on correcting it as quickly as possible.

To chat with other players you can click “CHAT” located on top of your picture which is shown on the game board. Please make sure to click the “Chat On” button which is located in the upper right hand side of the game board next to the “Chat history” button. You will only be able to chat while you are playing a game.

3) Is it possible to make the chat pop-up stay on longer than 10 seconds so I can catch up?

No it is not possible to make the chat stay on longer. You can always click the “Chat history” button to view the chat history. This button is located on the upper right hand side.

4) Crazy Eights won't let me sign in, it just keeps saying "Trouble signing in" - What can I do?

Please clear your cache and cookies via “Internet options” in your browser. We recommend updating to the latest version of the Flash Player as well. Once completed, please restart your browser.

5) Why does Crazy Eights keep saying "A player had trouble loading the game, please select another opponent and try again”?

Crazy Eights is a multiplayer game – meaning, you play against several other people at the same time. If one player has difficulties loading the game, this can affect other players in the game. If you experience this, please start a new game of Crazy Eights. We are working on a solution on this issue and apologize for this inconvenience.

6) Do I receive free game chips?

Whenever you have 100 or less chips, you automatically receive a recharge of 1,000 chips. For every new level you reach within the game, 100 free chips are awarded. You can also receive free game chips when your game friends sends a gift.

7) Will you post things to my Facebook wall or spam my friends?

We will never send any requests to your friends that you did not actively send yourself in the game. When you play Crazy Eights you automatically join what Facebook calls "Open Graph". Open Graph is a social graph which generates certain events/actions when you perform certain tasks in games. These can be visible on your Timeline and in some cases, show up in the News Feed. You can alter how these actions are taken by visiting "Privacy Settings" from your Facebook menu.

8) Crazy Eights is freezing/lagging. What can I do?

Please try the following troubleshooting tips:

  • close all other flash based programs and game
  • have only one game open at a time
  • clear your cookies and cache, then restart your browser (http://www.wikihow.com/Clear-Your-Browser%27s-Cache)
  • update all browsers and flash player
  • do not stream or download music or movies when playing
  • try playing using a different browser (Firefox, Internet Explorer, Google Chrome, Opera or Safari)
  • ensure there are no automatic updates running in the background
  • ensure your computer has sufficient memory

You can find updates for the most popular browsers at: Internet Explorer, Firefox, Google Chrome & Safari

9) How do I locate my Facebook ID and why is it so important?

Your Facebook ID is basically your gaming "account number". Without it, we are unable to credit your account or view your account for possible errors. Please follow these simple steps to locate this very important number and help us help you getting back into the game!

10) Part of my game page isn't loading fully; parts of it are cut off or disappeared. What do I do?

Try increasing the size of your game screen by following these tips:

- press and hold the CTRL key while tapping on the plus (+) key (each click of the + key increases the size of the game)
- to make smaller, do the reverse by pressing and holding the CTRL key while tapping the minus key (-).

11) How do I make a screenshot?

Windows Users

Press the "Print Screen" button.
Open Microsoft Paint. To do this, click Start > All Programs > Accessories > Paint.
Click inside the white part of the screen.
Go to the Edit menu and select Paste.
Click File > Save As.
In the box that pops up, change the "Save As" type to JPG.
After typing in a file name for your image, choose a location on your hard drive to save to, like the Desktop, and click "Save."

Mac Users

Simultaneously hold down the ⌘-Shift-4 keys.
Press the spacebar.
Click the open window that you wish to take a screen shot of. The screen shot should appear as a file on the desktop labeled "Picture 1."
Please note that in Mac OS X 10.6, the file is "Screen shot [date] at [time]."

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