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Troubleshooting

To ensure Bubble Popp functions properly, please:

  • ensure your mobile device has sufficient memory
  • ensure your device is running the most recent version of its operating system
  • close all other running applications
  • power off your device for a few minutes then relaunch the application

If you are still experiencing problems after carrying out these troubleshooting tips, simply send an email to our support team by clicking on 'Submit A Request' which can be found in the top right corner of this page. Please include the following information in your email:

  • the name and version/model of your mobile device
  • your device's current operating system (Settings > General > About > Version)
  • a detailed description of the problem you're experiencing.
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